@Rob York , we will have our TAM loop you in on the cases. Outgoing - Cloud Services Appliance ( CSA ) / Management Gateway updates and activation. Let your team work from home office and remote locations. Notifications are more readable and the action link is easier to find. @Rob York @romanmensch we're seeing the same thing (users not being able to download content for user-targeted apps that are "required") and believe it to be an issue with how our AD is connected to Azure. I don't believe all of our users are being sync'd fully into Azure such that a domain\user auth = user@domain.com ... we're still investigating tho so I will report back when we see a solution in sight. @Rob York what is the effect of overlapping boundaries? We have the same issue with user targeted apps and the 'Negotiate' error. @coreypullman Not sure if I understand. Indeed, myself and the rest of the Microsoft Endpoint Manager team are among 100,000+ Redmond based Microsoft employees who are entering our third week of remote work. This allows direct routing of traffic from your premises to the private IP interfaces of Compute Engine instances. Once you enable remote desktop on CMG, you can the IIS log files from the CMG Virtual Machine. The Lantronix® EMG™ 8500 - Edge Management Gateway is the perfect edge solution for branch offices, remote locations, retail stores or anywhere an offsite network device gateway … Not to mention an increased load and strain on services that were implemented to accommodate lower concurrent numbers of remote working employees. Is anyone seeing that when they add the internal management point to the VPN boundary group, some clients still prefer the CMG over the internal management point and fail authentication? To allow clients to use cloud sources for Microsoft Update content, ensure you select the “If software updates are not available on distribution point in current, neighbor or site boundary groups, download content from Microsoft Updates” check box on the updates deployment: Is it possible to just manage Windows Updates through these methods? Any ideas on what I'm missing? @Greg Neveau @Nick Wiley @romanmensch Here it goes! If the user is permitted to view the remote control of the device and the device is online. Followed by "GetCategoryValuesAsync: Object reference not set to an instance of an object.. Naturally we have seen an increase in the number of queries, questions and tweets around the tools and features Microsoft Endpoint Manager can offer in the way of remote management of the workforce. Won't making this available cause VPN connected machines to get content from that on prem server over VPN instead of the CMG? Which is indeed how we had set it up initially, but unfortunately that checkbox only applies to applications, not software updates. These options should hopefully free up some bandwidth for line of business traffic whilst ensuring clients remain managed and up to date. Securely! Backhauling user traffic through centralized firewalls slows the business down. Connect to a computer remotely, be it from the other end of the office or halfway around the world. Essentially, the Configuration Manager client has logic that looks at several factors, including being able to resolve a management point and the internal domain. (This can be narrowed down to just connect to license.landesk.com and patch.landesk.com on 80 via external firewall rule) HTTPS (TCP Port 443) 1. The MS case SE told us to use an ARM CMG to resolve this issue. It greatly simplifies the configuration required to manage clients on the Internet. Use cloud technology to maintain order and security across your IT environment, even amid a shift to remote work. Unfortunately, we have a solution yet. We're investigating. Network Console for proactive monitoring The perfect tool for system administrators to more easily control, access and monitor the computers they support. @romanmensch, I think you are seeing the opposite of us where our clients work on the internet and not on the intranet. @FintanSoUnderstood. We have testet it with Hybrid Join Device an the right clients setting with our partner from switzerland ITNETX had we correctly set. @James Lewis yes, in order to leverage user policy over CMG you need to enable Azure AD User Discovery https://docs.microsoft.com/en-us/configmgr/core/servers/deploy/configure/azure-services-wizard. Unable to fetch user categories, application catalog role is probably not installed. For that to work, the engineer said that when a device is on intranet, it needs to receive the policy from an on-premise MP. You do not need to deploy your Microsoft software updates packages to the CMG: If a client is on the Internet communicating to a CMG, it will instead retrieve updates from Microsoft Updates. However my issue is that I only have one DP in my site, so I still need to serve up the SU content to my other on-premise clients. @eschloss Overlapping boundaries are supported for content but you would probably still some some(?) Finally, I wanted to call out an implementation within the Configuration Manager client when it comes to Microsoft Updates. Compliance settings 1.4. Is there a way to manage standard content via on-prem and Winodws Updates via CMG / Internet? Software distribution to the device 1.5. The remote monitoring of a factory does not apply only to fixed installations. Basically, when a client is able to reach an on-premise domain controller and considered to be on the "intranet", it needs to receive the client policies from an on-premise Management Point, not a CMG. Will be watching closely for updates :). he only option is to add an on-premise MP in the boundary group", It does look like client on intranet talking to CMG wont use AAD auth. Connect and engage across your organization. If your VPN clients are sat neatly in a known IP range or ranges, then firstly you need to create boundaries in Configuration Manager to cover the VPN ranges: Then you need to configure that boundary group to use cloud services. any information log? This option will apply even if you don’t have a CMG, so can offer some respite to your VPN by directing clients to Microsoft Update for content. All the rest seems to work fine. When in Internet mode, we see the configuration manager client using AAD auth to the CMG which succeeds. Workaround is to make an MP available to the VPN boundary, Prefer cloud based sources over on-premise sources. We had previously blocked the deploying of update packages to CMG and CDP for this very reason, but we relaxed the restriction in order to facilitate third party updates. Admittedly this complicates matters, but we added the concept of default site boundary group in version 1610 as a replacement to the concept of fallback content location. We have the exact same issue. So the way I understand it, to configure how you're describing it wouldn't I have to upload the app content to a cloud DP and then pay for the egress traffic? The following scenarios are some of the more common: 1. I can deploy packages from our Cloud Based Distribution point to these Internet clients. Now in Production it's works! One of the most common topics I have had to field enquiries is around the use of cloud management gateway (CMG), usually in conjunction with keeping traffic off the VPN. Workaround is to make an MP available to the VPN boundary. It uses PKI certificates to secure the communication channel. If all the traffic is directed back to the corporate network by the VPN client, then even if the Configuration Manager client is ultimately going out to cloud services, it won’t be alleviating VPN traffic. If you dismiss a notification, that action is now persistent for a user across consoles. Using endpoint Url: https://XXXXXXXX.CLOUDAPP.NET/CCM_Proxy_MutualAuth/XXXXXXXX:443/CMUserService_WindowsAuth, Windows authentication (Microsoft.SoftwareCenter.Client.Data.ACDataSource+<>c at b__16_0). If you are using the certs from CA, then you will have something like CMTPTP1.cloudapp.net. You do this on the references tab, to explicitly accommodate the CMG with the boundary group: And also on the options tab select  Prefer cloud based sources over on-premise sources. You make any headway on it? VPN. To learn how to connect to a remote instance with IAP, see Using IAP for TCP forwarding. When you perform a remote control, there is cmrcviewer.log under %temp% folder. Still 2000 devices left. If we have a boundary for an AD site of which the VPN IP range is a part, do we need to remove the AD site boundary and replace it with IP ranges/subnets within that site? Incoming - Workstations on the internet connect to download tools such as the Remote Control Viewer and the On-demand Remote Control Agent. You need to enable the remote tools in the client settings and add the user or group as permitted viewer for remote control. Fully managed intelligent database services. The WU endpoints are distributed across the world with different CDNs and there is no possibility to provide/maintain a list of the IPs. When these factors are not met, the client will evaluate as IsInternet=1 and will communicate with resources published to the Internet. The good news is that there are a couple of configuration options that you can take to move traffic away from the VPN and directly to Internet sources. Turn the Enable Remote Access feature ON. @Greg Neveau @Nick Wiley @Andy D'Hollander we're investigating if you have a case open get your support person to email me the ccm\logs folder from your client. @Greg Neveau Well at least there will be 2 cases with premier support then, I'm opening one this morning. See InnerException, if present, for more details.. Although, a good practice is to not deploy updates packages to a CMG that contain Microsoft Updates. I can zip the client logs I backed up yesterday and attach them to the case, and let you know the case number if that helps :). @Chris Calaf  yes. Under Settings, select Remote Desktop and notice that RDP is disabled. Remote control anywhere using cloud management gateway – An admin or helpdesk operator connect to a client via remote control over the Internet via cloud management gateway. It still lists the following "GetCategoryValuesAsync: There was no endpoint listening at http://Internalservername/CMApplicationCatalog/applicationviewservice.asmx that could accept the message. Software updates and endpoint protection 1.2. The awake client then sends a wake on LAN request (magic packet). Each Access Control Unit (ACU) is a single door IP controller and connects to web based software hosted in Microsoft Azure. We have still Windows 10 1709, I now we are late! If networking or boundary configuration makes either of the first two options unviable, you can always force the client to always consider itself IsInternet=1, effectively overriding the logic I talked about earlier. In light of the global situation that has escalated over the past weeks regarding COVID-19 and the coronavirus; there has been a significant increase in the number people working from home. We can use subnets instead of of IP ranges right? the cloud managment gateway does not support "remote tools" which to me means remote control. Between Workstations domain for `` fully away '' users ; ) are available/deployed computer... Look at it today with the on-premises Configuration Manager ( ConfigMgr ) cool way only the... Monitored, have data exchanged, and exclude relationships are shown the authentication are. Learn how to Enable Azure AD user Discovery https: //XXXXXXXX.CLOUDAPP.NET/CCM_Proxy_ServerAuth/XXXXXXXX/CMUserService, AAD authentication ( Microsoft.SoftwareCenter.Client.Data.ACDataSource+ < > c b__16_0 ) methods in... A lightweight application at the beginning of the device and the second for remote control anywhere using cloud management gateway clients and leave out! 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